SIP-REGISITERED-SIM-Cards
With many small businesses providing an out of hours service is a vital part of their service but also a tricky one to achieve. As often as not the principal ends up with calls forward to their mobile and then call their clients back from that same mobile. This is not ideal as the client then has that direct access to the principal at any time.
This is simply unnecessary. It permits invasion of privacy and circumvents the desired call flow. Fortunately there are other options both to provide out of hours service and also to protect the principals privacy.
SIP-REGISITERED-SIM-Cards and soft-phone-apps enable calls to be routed to a “duty” mobile with zero call cost and, furthermore, allows the principal to call the customer from the mobile while still presenting the business number, rather than their own. This means no more time spent fielding calls which should properly be going via the business and allows the principal to have time off when they wish, uninterrupted by work calls.
This is especially beneficial to doctors, dentists, vets, funeral directors and the like.
If these features sound of use and you do not yet have them then get in touch and one of our consultants will resolve your call flow issues within seven working days