Medical Centres & Dental Practices
During the day, it is all about peak times and makings sure you don't lose your patient's call. A queue setup helps you get to keep them. A modern voicemail that also collects the customer number from the caller ID means you can call your customers back.
Out of hours, it is about protecting your time, getting the customer to confirm it is an emergency, and then you can call them back from the landline number using your mobile phone from anywhere.
Most requested features
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Call Queues
The customer is greeted initially with a standard ringing tone. If the receptionist does not answer, an announcement is made telling the customer’s position in the queue or to leave a message.
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Messages for Emergencies
An emergency needs to be dealt with quickly, but you may need to move to a more appropriate place. Get control of your time being informed of emergencies by text and calling the customer back when you are ready.
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Managed opening hours
The solution automatically moves the practice from night mode to day mode and understands bank holidays. The times can be over-ridden by typing a code in.
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Protect your mobile number
The app for your mobile phone allows you to make and receive calls on your mobile phone without the customer knowing your mobile number.