Manufacturing
Your team is dispersed around the site, you need to be able to transfer calls to them, and they need to make calls from anywhere in the site.
Most requested features
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Mobile App
The app turns there mobile into a desk phone. Receive, make and transfer calls.
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Group Hunt
Route a call to the right people within the team, by passing busy team members.
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IVR
Route calls to the right department with a voice-activated IVR to call the correct group, reducing reception costs.
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CRM integration
Get the call information into the CRM system for sales management.
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Teams Integration
Where staff use teams make them part of the phone system.