Schools & Education
As a school you need to minimise calls to reception as they have pupils, staff and visitors to deal with as well as inbound calls. We achieve this immediately and continually improve it further over time. You have SIMS, why not use it?
We can pop the caller’s SIMS record onto the screen of the recipient and if it is a parent with a new number we make adding that a doddle which means SIMS can prove who called who and when! No CapEx and huge savings on calls means even a deficit budget school can move to a superior solution with ease.
Most requested features
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Automated Call Handling
The caller can get to the destination without human involvement, with a direct dial if they know the extension number. This solution saves a lot of resources.
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Voicemail
Avoid messages being taken and lost. The system takes the message and also collects the caller’s number when available.
This is also used to report non-attendance, meaning many parents can all leave a message simultaneously.
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999 Service & Call Recording
This makes a list as schools are our most prominent users of this service. The calls are logged and recorded to protect your staff in the case of a complaint.