SME - Corporate

Our solution has all the features a business needs. What makes our system better is our staff who will understand your needs and set the system up to do exactly that. Tweaks and changes are free of charge and a simple cost plan means there are no hidden costs.

Most requested features

  • Queues

    Queues

    With a high volume of calls, put your users into a queue to get answered in order. Keep them informed of where they are in the queue and offer an option to leave a message.

  • Call Divert

    Call Divert

    Set up diverts within the business or push the calls out to our mobile app or a mobile number. The caller doesn’t know the destination, so the call is diverted.

  • IVR

    IVR

    Provide a menu to allow customers to select the department they need to talk to or call extensions directly if they know the number.

  • Voicemail to Email

    Voicemail to Email

    You can receive and send the voicemail to your email as an attachment. The system also captures the caller's number, so you don’t have to repeatedly listen to a call to catch the number when it is said too fast.

  • Group Hunt

    Group Hunt

    Set up call flows that ensure your customers get to the right people quickly. Hunt strategies exist such as ring all, ring in order, call the most idle and can be cascaded.

  • CRM Integration

    CRM Integration

    Link to many well known CRM systems allowing call data to be recorded, an auto popup of callers records and more. We use Zoho and have this fully integrated ourselves.