Phone Solutions
We at MSP Phones provide a feature-rich cloud-based PBX system for businesses of all sizes.
Our standard solution provides the bulk of the features people want with a phone solution. Services include but are not limited to the auto attendant, Call Recording, caller ID, call transfer, conferencing, ring groups, call monitoring, corporate directory, presence and simple call queues. In addition, our customers get access to the advanced video solution on a pay-as-you-go basis. In addition to this, you get the ability to connect this to a desk phone or a desktop / mobile app, Microsoft Teams and CRM integration.
We have you covered with a selection of phones, different methods to connect to your system, and integration with over 100 CRM.
Our standard Phone + Video solution includes all the above. Video calls are included in the package.
Our contact centre gives you enhanced queues with automatic call back of the customers and wall boards for your business to monitor what is happening on the phone system. Enhanced reporting so you can get to the bottom of what is happening with your call flows. You can move between these packages at will.
Please get in touch with us to receive a free consultation.