Connect your mobile phone directly to the business phone system. Outbound calls go with the business number so customers are not calling your teams mobile numbers all day, record calls, keep a track in your CRM of calls that have been made, see who is online, transfer calls, create conference calls.
At MSP Phones we like to make our solution work for you, so we do not have complex pricing plans. We have two plans, one where you pay for calls, the other where all calls are included.
All the features of our telephone system are included as standard, so as we suggest you use a new feature we are not having to have a conversation about costs.
All users get access to the desktop app and the mobile app.
We keep our customers loyal with transparent pricing. As we change our plans for new customers these are automatically applied to our existing customers, so as prices go down, you get to benefit even if you are in the middle of your contract.
With low call rates in the UK of 1p per minute to landline and 3p per minute to mobiles, plus other great prices around the world, we know we are completive, and adding our customer service to this it is great value.
A customer couldn’t expand their business as everyone was calling a couple of mobile phones and not calling the office. Customer service went downhill, a voicemail asking people to call the office was ignored and the phone owners became overwhelmed.
Their phone numbers were changed and the numbers diverted to the office, but they still needed to call customers when they were out and about. The app allows them to do that keeping their new mobile number private. If an important call arrives in the office it can be transferred to the app or mobile phone without the customer knowing the new number.